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Frequently Asked Questions
Our comprehensive admissions packages are the best out there. That’s because our highly competitive team consists of real doctors with real admissions committee experience who are passionate about helping you. They love what they do, and they want to see you succeed. You can learn about the Med School Insiders method here to see what makes us unique.
The Med School Insiders advisors and tutors are the best in the industry. We recruit top performers who have passed and continue to exceed our highly rigorous screening process and quality control measures.
Our advisors are physicians with experience on medical school and residency admissions committees who even conducted interviews for prospective applicants.
Our tutors are top scorers in their respective disciplines, whether MCAT, USMLE, COMLEX, Shelf Exam, etc.
After purchasing a package and completing your intake questionnaire, we will recommend the advisor or tutor best suited to your needs.
For advising, this may include goals, timeline, specialty/institutional interest, traditional/non-traditional status, foreign status, background information, and multiple additional factors. For tutoring, this may include learning style, goals, test-taking history, focal points, and timeline.
Should you desire, you may switch your advisor at any time. However, almost all students enthusiastically stay with their initial advisor/tutor recommended to them. The longitudinal relationship and consistent support proves invaluable to our customers.
Note that on your intake questionnaire you may request a “Preferred Advisor” – we cannot guarantee their availability, but will do our best to accommodate your request.
Our customers have consistently been amazed by how much value we provide them (just check our ratings to see what previous customers have to say). Our philosophy is that systems produce results, and we have optimized our own systematic approaches to admissions, tutoring, and student optimization to maximize each individual’s potential.
After you add the item to your cart and make your purchase, you’ll receive an email within 10 minutes outlining the next steps in getting started. You’ll be asked to complete an in-depth intake questionnaire, which we will use to pair you with an advisor best suited to your needs.
We are able to assign you to an advisor usually within a few hours of you completing your intake questionnaire (see above).
For essay edits, you can expect completion of each individual edit within 24-48 hours in most instances, up to 72 hours. In rare instances, additional time may be required.
For advising and tutoring, scheduling is flexible based on your needs. If you need to schedule ASAP, we can generally accommodate within 24-48 hours. Additional charges may apply to rush service options.
Generally, services are conducted remotely via phone, video chat, and specialized software with whiteboard/screen-share/annotation functionality. Conducting remote sessions in this flexible and deliberate manner has proven more convenient and efficient for both students and advisors, without any detriment to the quality of service or effectiveness of teaching.
In rare instances, in-person meetings have been arranged when it is both convenient for advisor and customer.
Providing value and keeping our customers happy is our priority at Med School Insiders. If, for any reason, you are not satisfied with your service, let us know and we’ll do everything in our power to make it right. If you still are not satisfied, you are entitled to a refund of unused services within 30 days of your original purchase.
If you would like to learn more about Med School Insiders Services and are interested in a free 15-minute consultation, please schedule your consultation. For other questions or concerns, feel free to send us a message below.
Med School Insiders
231 Market Place, #148
San Ramon, CA 94583